Return & Exchange Policy
- Please note that we do not accept returns or offer refunds on trial sizes, sample sizes, sample kits or mini kits.
- Shipping charges for returned items will be the responsibility of the customer. Only the items specified in the original return request and confirmed by Marjani will be refunded. Extra products included in the return package unconfirmed in the return request, especially if from an order outside the return window, will not be accepted.
- After your return is received and inspected, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment. The original shipping and handling fees are non-refundable. Please note that depending on your credit card company, it may take an additional 3-7 business days after your credit is applied for it to post to your account.
- Only the retail value plus tax paid by the customer will be refunded at the time of return. Any discounts applied to the order will be automatically factored into the amount refunded. Shipping fees can not be refunded.
- Products on sale during promotions and certain promotional items are often not eligible for return. Site-wide promotional sales (Black Friday and Cyber Monday) are not eligible for return/refund. Please check the parameters of the promotion before purchasing.
- Buy It and Try It™ Foundation Match Program: In order to receive a full refund, the product MUST be returned unopened and in its original packaging within 30 days. A full refund will not be given if the packaging or product is found to be compromised in any way.
Unfortunately, we do not accept returns on international orders and shipments.
We are unable to offer exchanges, but we are glad to assist you in returning your order and completing a new order for the new item(s) you want.